In this video, Doug House, Manager for Technical Support at Porsche Cars North America, shares his team’s journey from first discovering smart glasses at EWTS 2016 to piloting and rolling out Tech Live Look, the Atheer-powered remote technical support solution that has helped Porsche speed up issue resolution by 40%. Find out how Porsche settled on a software partner and choice of hardware, plus lessons learned and unexpected findings from the POC and pilot phases.