Tim Pilson leads the Technology Innovation development for Southwest Airlines. Utilizing cutting-edge technologies and techniques, his team delivers rapidly prototyped solutions which enable the ability to test the corporate strategic vision in a tangible way. Partnered with their internal innovation and data science center, the solutions utilize the combination of data and functional products to test and learn the impact prior to rolling out enterprise scaled products. As an 18 year employee of Southwest, Tim has worked in multiple areas of technology ranging from infrastructure, service management, and enterprise programs. His experience provides him an appreciation for the balance of disruptive innovation vs. enterprise operations. In his spare time, Tim enjoys tinkering with electronics and crafting acoustic guitars. He has a passion for building and learning from experiences.