An Opportunity Too Big to Ignore: Metaverse Stats You Oughta Know for 2023

Written BY

Emily Friedman

December 1, 2022

Did you catch our July roundup of 50+ intriguing metaverse-related statistics? We're back with more (sometimes conflicting) research findings and survey results to inform your organization's metaverse strategy in the coming year.

Innovation

51% of companies are either in the process of integrating virtual reality into their strategy or have already built VR into at least once dedicated line of business. (PwC)

36% of executives say the metaverse will revolutionize business, while 82% expect metaverse plans to be a part of their business activities within three years. (PwC)

66% of business execs say their companies are actively engaged in the metaverse. (PwC)

46% of CIOs and CTOs "consider the metaverse to be very important to their innovation strategy." (PwC)

Energy companies are currently allocating 18% of their digital investment budgets to the metaverse. (Pew Research)

Money

The metaverse economy could generate up to $5 trillion in impact by 2030, "equivalent to the size of the third-largest economy today, Japan." Much of that impact will be seen in e-commerce, followed by virtual learning, advertising, and gaming. (McKinsey & Company)

Gartner places the enterprise digital twins market at $183 billion by 2031.

Applications

86% of companies using augmented reality for onboarding say the technology has improved the quality of their training. (TeamViewer)

75% of capital-equipment-intensive industries will use AR for cost reduction/avoidance among frontline workers by 2026. (Gartner)

72% of respondents said they were already using or evaluating AR to support field service operations. (The Service Council)

VR learners are 275% more confident in applying soft skills learned in VR compared to classroom learners. (PwC)

Employees

In response to the question "Why are you interested in working in the metaverse?" 45% of employees cited increased WFH flexibility, while 36% checked "an easier way to collaborate with co-workers." (ExpressVPN)

46% of Gen Z employees foresee working in a metaverse environment within the next two years. (ExpressVPN)

Approximately 56% of full-time U.S. employees (more than 70 million workers) say their job can be done remotely. Among remote-capable workers, five in 10 work hybrid, three in 10 work exclusively remotely, and two in 10 are entirely on-site. (Gallup)

Consumers

55.6% of consumers prefer to shop online rather than in person. (Raydiant)

About 32% of VR users shopped on VR platforms in the first half of 2022. (PwC)

52% of consumers think the metaverse will be considered a standard offering for brands in two to five years. (TELUS International Research)

51% of respondents expect customer service to be better in the metaverse, while 27% believe it will be easier to access product or brand information in the metaverse. (Talkdesk)

Shopify reports a 40% decrease in returns thanks to 3D visualization, while SeekXR reports a 25% decrease in returns for AR-guided purchases. (ARInsider)

Just 23% of US online adults are familiar with the metaverse. Familiarity is still low (44%) even among early tech adopters. (Forrester Research)

50% of consumers are excited about the metaverse but very few are active today. (PwC)

Further Reading
5 VR Gloves You Can Buy (or Pre-order) Today
April 16, 2024
New Questions Arise from XR End Users on the Factory Floor
April 16, 2024
Factory workers' questions indicate growing interest and acceptance of XR in manufacturing and beyond.